BlackBerry Q10 Smartphone
Version: 10.3.2
User Guide
Published: 2015-05-13
SWD-20150513134513016
Contents
Setup and basics........................................................................................................................................... 6
New in this release.........................................................................................................................................6
Your device at a glance.................................................................................................................................. 8
What's different about the BlackBerry 10 OS?...............................................................................................10
Notification icons.........................................................................................................................................16
Menu icons..................................................................................................................................................17
Setting up your device..................................................................................................................................17
Using gestures.............................................................................................................................................21
Advanced interactions................................................................................................................................. 28
Personalizing your device.............................................................................................................................29
Device Switch.............................................................................................................................................. 30
About BlackBerry ID.................................................................................................................................... 40
Phone and voice.......................................................................................................................................... 43
Phone..........................................................................................................................................................43
Notifications and ringtones.......................................................................................................................... 52
Voicemail.....................................................................................................................................................59
BlackBerry Hub and email........................................................................................................................... 62
BlackBerry Hub and email........................................................................................................................... 62
joyn for BlackBerry 10 devices..................................................................................................................... 92
Media.......................................................................................................................................................... 95
Change the media volume............................................................................................................................95
Supported audio and video file extensions, formats, and codecs................................................................... 95
Troubleshooting: Media............................................................................................................................... 96
Camera........................................................................................................................................................96
Pictures.....................................................................................................................................................106
Music........................................................................................................................................................ 113
Videos....................................................................................................................................................... 118
BlackBerry Story Maker............................................................................................................................. 123
Media sharing............................................................................................................................................126
FM Radio...................................................................................................................................................127
Settings..................................................................................................................................................... 130
Customize your device settings.................................................................................................................. 130
Update your device software...................................................................................................................... 134
Battery and power..................................................................................................................................... 135
Connections.............................................................................................................................................. 143
BlackBerry Keyboard and typing................................................................................................................ 169
Language.................................................................................................................................................. 177
Keyboard input methods............................................................................................................................179
Screen display........................................................................................................................................... 190
Accessibility.............................................................................................................................................. 192
Media cards and storage............................................................................................................................209
Using your device with BlackBerry Link...................................................................................................... 214
Applications and features...........................................................................................................................224
Organizing apps.........................................................................................................................................224
About the BlackBerry Assistant.................................................................................................................. 226
Calendar....................................................................................................................................................230
Contacts....................................................................................................................................................241
Clock.........................................................................................................................................................248
Android Apps.............................................................................................................................................252
Maps and GPS........................................................................................................................................... 254
Browser.....................................................................................................................................................262
Smart Tags................................................................................................................................................ 270
File Manager..............................................................................................................................................274
Calculator..................................................................................................................................................277
Productivity and work.................................................................................................................................279
About BlackBerry Balance and your work space ........................................................................................ 279
Remember................................................................................................................................................ 285
Security and backup.................................................................................................................................. 292
Passwords and locking...............................................................................................................................292
What to do if your device is lost or stolen.....................................................................................................298
BlackBerry Protect.................................................................................................................................... 299
Wiping your device to delete your device data.............................................................................................300
Security settings........................................................................................................................................ 301
Password Keeper.......................................................................................................................................304
Legal notice............................................................................................................................................... 308