My device doesn't ring or vibrate when I receive a call or message
Try the following actions:
• On the home screen, swipe down from the top of the screen. Verify that the Do Not Disturb profile isn't the active
• If you created a custom notification for a contact, verify that the Sound and the Vibration settings are turned on for the
• If you created app-specific notifications, in the app settings in the active profile, verify that the Sound and the Vibrate
settings are turned on.